“Sue is my right hand woman and a very valued member of the team.  My calendar can be crazy at times what with managing my business appointments, a young family and the occasional “me” moment thrown in, however Sue keeps it all in check for me and helps me have a positive work-life balance.  My diary itself was a full time job before I hired Sue.  Sue also looks after all my travel, events, runs the office, as well as many valuable admin tasks.  She literally frees me up to do marketing which is why I set up in business in the first place.  She does what she loves and I do what I love …. we’re a great team. Natasha McDonough, McDonough Marketing Communications


“I have worked with Sue over the last year, she has provided me great support in my business. She assists in my social media and newsletter creation and keeps me on the right track – highly recommend” – Louise Kennedy, Oculus HR

Having originally worked with Sue when we were both at the same organisation, I had no Logohesitation in using her services when she decided to set up SMS Typing Services. I can rely on Sue to deliver quality work and on time (actually usually before time!). As Sue works at a good pace, this is a cost effective way for me to have my admin taken care of, allowing me more time to focus on my clients or have a couple of hours to myself. Sue is very trust worthy and I highly recommend her. The fact that Sue is so familiar with my industry (construction), is added bonus for me.” – Irene Liddle, Building Top Companies

“Sue Stott was employed as Office Administrator with McNally and Thompson Ltd as cover for a busy period. Sue’s McNallysresponsibilities included general secretarial duties as well as, typing tenders, letters and general correspondence, managing incoming calls, liaising with senior staff. Sue performed her work exceptionally at all times. She is hardworking with superior typing and computer skills. Her verbal and written communication skills ensured work of a very high quality and accuracy. She worked at a fast pace, but this did not in any way detract from the very high standards she set for herself. She was always on time and was personable, friendly and sociable. It is with great pleasure that I highly recommend Sue as her professional approach to work is second to none. Jackie Winship – Office Manager at McNally and Thompson Ltd

Seaham Safety Services provided the training through Sue and the HR/Training department for FHM providing
Seaham Safety ServicesSMSTS, 2 Day SSSTS and Asbestos Awareness etc. etc. As such, both our Training Co-ordinator and I we were in regular contact with Sue in her position as Learning Developmental Co-ordinator with FHM. Sue was a pleasure to work with due to her professional approach and full understanding of training requirements of the FHM workforce. I found Sue to be amiable, reliable and confident in her own abilities at all times, which leaves me with no hesitation whatsoever in recommending Sue to any prospective client.” – Gordon MacPherson, Managing Director, Seaham Safety Services Ltd 

I have used Sue of SMS typing to raise the profile of my new business and to post my Twitter and Facebook feeds which I found so time consuming.  Whereas I stumble around with I.T and take an age to do anything, Sue does it in a fraction of the time and much more efficiently.  She has also given me extra tips and a helping hand finding information etc that I need.  This has saved me so much stress, and freed up my time to enable me to do more of what I love, making my soap and bath products.  Her charges are also very reasonable which, being a new business is obviously crucial to me.  I have now made my first website sale thanks to Sue, and will hopefully be utilising more of her services as the business grows, to free up even more of my time. Thank you for a pain free I.T. experience Sue, I will definitely be recommending you to the other I.T phobics out there. Gloria (Oxnards) 

Sue is a disciplined & structured, outcome orientated, trustworthy & reliable PA. I would highly recommend her to anybody seeking administrative & organisational assistance. – Richard Metcalfe, CEO, Burnt Tree Vehicle Rental

LogoSMS Typing has always provided a very professional and thorough service to my business.  Sue has been able to take on a range of administrative tasks and I have such confidence in her ability that I outsourced my client correspondence and communication to her while I was on annual leave.  As an independent HR Consultant it is important to know you have a virtual assistant on hand to provide additional resources and support and the fact that Sue is also CIPD qualified in Training and Development is certainly an added bonus. I would highly recommend the reliable and proficient services of SMS Typing to any business regardless of size. Jo Cameron, Remote HR Solutions

“Sue was a breath of fresh air for me today and has helped to increase my understanding of Facebook and LinkedIn,Logo Sue helped set me up on Twitter and create my own YouTube Channel. Sue also offered lots of valuable hints, tips, techniques along the way which I can use going forward. Sue is extremely warm, easy to ask any question (no matter how silly they seem) as is knowledgeable and experienced in all the social media methods. A superbly productive training session and I would highly recommend Sue at SMS – thank you again.” Hayley Ramm, Supportiv

As a relatively new small business with ambitions to grow but not having the budget to employ lots of help, I neededEzetool support and advice with some projects that I had wanted to do since starting up. I met Sue at a Network group and quickly realised that she could give me the support I needed without breaking the bank and being tied in to lengthy contracts. Sue worked with me on projects and offered suggestions and ideas I had not originally thought of but which helped to bring the project alive. Sue’s organisational strengths coupled with strong admin skills, allowed me to focus on my business, in the knowledge that I would receive regular updates on the projects progress. Having never used a virtual assistant before, I was impressed with Sue’s commitment, organisation, wealth of experience and plan to call on Sue for help with further projects.  Mike Dodds, Ezetools

Sue of SMS Typing works on a voluntary basis for Grace House North East Children’s Hospice.  Sue helped us raiseGrace House our profile recently on Social Media to enable us to win The Peoples Millions, it was mentioned by ITV that our Social Media campaign helped to raise our profile, which we could not have done without Sue’s support.  Sue has also given the team at Grace House training and tips on using social media to our advantage. Her help and support has been invaluable and will certainly benefit us moving forward. Thank you Sue!  Laura Gillespie, Grace House Hospice

I hired Sue initially to give me some advice on Social Media, as up until then it was a complete mystery to me. Sue’s style of teaching is thorough and thoughtful, taking into account the fact that different age groups can find technology challenging at times. She has an extraordinarily detailed knowledge of Social Media and is very client focused, going to great lengths to deliver an exemplary level of customer service. Working with Sue has been a complete pleasure, she is efficient, reliable, and someone who gets the job done, while still being able to ‘think outside the box’. I highly recommend Sue to anyone considering using the services of a Virtual Assistant. She has taken a weight of my shoulders and left me with time to manage my business, I look forward to many more years of working with her. Yvonne Bruce, Try Therapy